Harvey Nichols, a high-end British department store, has confirmed a data breach that exposed customer information following a cyberattack. The retailer immediately launched an investigation and notified the Information Commissioner’s Office about the breach, and began notifying affected customers, detailing the nature of the compromised data and advising them on precautionary measures. The company detected the breach on September 16, 2024, exposing customers’ names, company affiliations, phone numbers, email addresses, and home addresses. Fortunately, highly sensitive information such as passwords and financial details were unaffected.
Customers have received letters outlining the incident and the potential risks associated with the exposed data and are advised to be cautious of unexpected emails or messages. Harvey Nichols said, “The issue that allowed the attack to succeed has now been closed so our system is once again fully secure, and we have engaged experts to ensure it remains so,” assuring their customers that the vulnerability has been addressed and that their systems are now secure. The company has emphasized the importance of vigilance against phishing attempts and other fraudulent activities.
Harvey Nichols has not yet disclosed information regarding the perpetrators of the cyberattack, the specifics of the incident, or the methods used to breach its systems. As of the time of this report, no hacking group has taken responsibility for the attack on Harvey Nichols’ systems.
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